Taking Your Business To
The Next Level
Ismael Hassan
With over 20 years of experience in customer service and sales, I’ve worked across a wide range of industries – including healthcare, tourism, food service, transportation, automotive, mobile, and TV services.
I’ve held various leadership roles, from call center manager to VP of sales, and I hold a master’s degree in economics with a focus on business strategy and entrepreneurship.
Throughout my career, I’ve helped companies grow, expand, and become more efficient and profitable.I’ve also led major projects, such as launching new branches, setting up service and sales centers, and creating a subsidiary company from the ground up.
Services
Cost Optimization
Analyze your operations, reduce unnecessary expenses, and maximize profitability through smarter, streamlined processes.
Business Expansion
Identify new opportunities, develop new products, and enter new markets with a tailored, strategic growth plan.
Pricing Strategy
Helps businesses set the right prices for their products or services by analyzing costs, competitors, market demand, and customer value.
My Insights
Small changes can bring big results
You don't always need a full transformation – sometimes one smart improvement makes a big difference.
Data beats opinion
Decisions based on facts and numbers are usually better than those based on gut feelings.
One size doesn't fit all
Every business is different – what works for one client might not work for another.
Clear goals lead to clear progress
When clients define what success looks like, it's easier to build a plan and measure results.
Simple is powerful
Overcomplicated strategies often confuse teams. Clear, simple plans work better.
People are the real engine
Processes, tools, and data are important – but motivated teams make the biggest impact.
Listening creates trust
Before offering solutions, you must understand the client's real needs.
Cash flow is king
Even profitable businesses can fail if they don’t manage their cash flow properly.
Feedback drives improvement
Regular feedback – from customers, staff, or partners – is key to staying relevant.
Clients
I work with a variety of clients from different industries.
My clients include small and medium-sized businesses, service providers, retail shops, education centers, and healthcare companies.
They come to me for support in areas like customer service, sales, operations, and cocst optimization.
Each business has its own needs, and I help them improve results, reduce costs, and grow in the local market.
